Who we are
Our website address is: https://www.jcacbhm.com.
Contact Details
If you have any questions or concerns regarding this policy, you may contact us using the following details:
- Company Name: JC/AC LLC
- Phone Number: (205) 768-3846
- Email Address: support@jcacbhm.com
- Mailing Address: 108 Chandalar Dr., Pelham, AL 35124
Text Messaging and SMS Policy
JC/AC LLC will collect verbal opt-ins from customers. Customers will be able to opt in to receive SMS notifications (e.g., billing, appointment reminders, dispatch updates, job completion surveys) either in person at our location or during a phone call initiated by the customer. Upon first registration, customers will be asked for their phone number and informed about receiving text messages. They will also be notified of possible message and data rates, variable message frequency, and instructions to text HELP for support or STOP to unsubscribe. Customers will also be informed that their number will not be shared with third parties for marketing or promotional purposes.
Data Collection and Use
When you opt-in to our text messaging program, we collect personal information such as your mobile phone number, and any information you provide in messages (e.g., your name or service request details). This information is used to:
- Provide you with the specific services, information, or appointment updates you requested.
- Send you important updates, confirmations, and alerts related to our services.
Data Protection and Non-Sharing (IMPORTANT NOTICE)
Consumer’s phone numbers and opt-in data will not be shared with third parties for marketing purposes.
Your data is protected by industry-standard security measures, and we restrict access to your personal information to employees who need to know that information to provide services to you.
Opting Out of Text Messages
You can stop receiving promotional or service messages from us at any time by simply **replying STOP** to any of our text messages. After you send the message “STOP,” we will send you a reply message to confirm that you have been unsubscribed. For assistance, **reply HELP** or contact us directly at (205) 768-3846 or support@jcacbhm.com.
Text Message Terms & Conditions
The following terms and conditions govern the text messaging service provided by **JCA AC & BHM** (the “Company”):
- Description of Program: You agree to receive text messages from JCA AC & BHM related to your service requests, appointments, account updates, and other informational messages.
- Specific Messages: Messages may include appointment reminders, scheduling confirmations, service updates, and occasional promotional offers.
- Message Frequency: Message frequency **may vary** depending on your interactions with us.
- Message and Data Rates: **Message and data rates may apply** to any messages sent to you from us and to us from you. If you have any questions about your text plan or data plan, please contact your wireless provider.
- Customer Care Information: For assistance, **reply HELP** for help or contact us directly at (205) 768-3846 or support@jcacbhm.com.
- Opt-Out Instructions: You can cancel the SMS service at any time. Just **text STOP** to unsubscribe from any further messages from JCA AC & BHM. Once you opt-out, you will receive one final message confirming your unsubscription, and **no further messages will be sent.**
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Visitor comments may be checked through an automated spam detection service.